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The Evolution of Enterprise AI: From Buzzword to Boardroom Part 4

Pedro Roman

Acquisition & Business Development Partner

06
october

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Examples of practical GenAI applications, tools, and what organizations need to do to use advanced AI tech effectively.

As we have covered on previous parts of our article, the rapid advancements in Generative AI (GenAI) technology have introduced novel ways to streamline workflows and boost productivity. It is evident that GenAI’s transformative force across multiple industries is currently redefining what's possible in the digital era.

Through its ability to process and analyze vast amounts of data at impressive speeds, AI is optimizing decisions, personalizing services, and opening new opportunities for innovation on a day-to-day basis.  

We have previously highlighted the opportunities but also the challenges that emerge while implementing AI across a wide range of industries. However, AI at work is indeed here to stay, with 60% of non-strategic tasks expected to be automated soon, and with projections indicating that the global AI market will grow to $15.7 trillion by 2030 as industry reports indicate.

Hence it is essential for organizations to follow a comprehensive framework (See article part 3) in terms of AI adoption and implementation. Therefore, as GenAI solidifies its presence, we have observed how businesses need to strategize their AI implementation to create tangible value. Further, AI is not only here to stay within workforces across industries but will continue to be a key pillar in the evolution of technologies and the way we interact with them in our daily professional lives.

This section offers a practical approach to AI in business, and a top-level action plan to equip leaders, executives, and managers with the skills and most innovative GenAI tools to intelligently transform their organization.

The design of AI-driven strategies, specialized lead teams, AI-driven innovative and sustainable organizational change, and tool implementation will result in competitive edge gains.

Adoption models

To prepare for GenAI shift, we have stressed that leading companies must develop a tailored implementation framework. Moreover, implementation strategies must consider selecting the ideal model fitting the organization's needs to yield a competitive edge.  

According to industry experts, some adopters will opt for employing ready-to-use tools and models, frequently via APIs and subscription services with minimal customization. E.g., in the retail industry, GenAI preexisting tools via APIs and subscriptions are set to optimize product recommendations and improve customer experiences.  

Others will choose to combine foundation models with proprietary in-house data for tailored outcome optimization. E.g., In the healthcare industry, organizations integrate foundation models with in-house data to customize predictive analysis tools, enable tailored treatments and preventive care plans for patients.  

Another segment of adopting organizations is developing unique, tailor-made foundation models to suit specific business needs and objectives. E.g., In the automotive industry, companies can develop foundation models tailored to specific objectives, such as boosting autonomous driving capabilities and optimizing vehicle performance based unique data sets and driving conditions.

AI game-changing tools

As we have been identifying, GenAI tools are transforming industries by leveraging ML to generate diverse outputs, from text to speech-to-video. With applications spanning natural language processing, image analysis, and recommendation systems, their widespread adoption continues to expand.

Companies powering these technologies, such as those featured in the list of 30 innovative solutions, we have curated at FJX, are only but a few that exemplify the disruptive potential of AI in reshaping industries. To stay competitive and maximize opportunities for growth, it is crucial to remain on the loop about these emerging technologies and explore potential applications.

Figure 1

As highlighted, AI is transforming various industries by streamlining workflows and improving performance. In addition, the tools explored here demonstrate AI's transformative potential significantly impacting various realms, with groundbreaking innovations across; content creation including text and speech for marketing and sales, etc. Model infrastructure for research, coding for web app building, text to SQL, creative design including 3D modeling, image generation, design and video production.  

In content creation Jasper.ai, ContentBot, and Writesonic are other examples offering powerful algorithms that generate high-quality, engaging content across different platforms. GPT-4 generates high-quality text, images video, and audio AI-generated content. With proper guidance, companies can integrate into their content workflows to streamline their content creation process.

AI-powered coding tools like Copilot and Replit Ghostwriter enhance development by providing advanced code analysis, generation, and completion capabilities, improving productivity, code quality, and security for developers across platforms and languages.

In the realm of creative design, tools like Midjourney, DALL-E 3, NightLife, Craiyon, Lensa, and others are revolutionizing image creation, photo editing, and design through advanced ML algorithms.

AI video production tools like Synthesia and Lumen5 as example offer advanced features such as synthetic media and automated editing, empowering users to create professional-quality videos efficiently.

GenAI models: applications and use cases

Well-known GenAI models include VAEs, GANs, Transformers, Diffusion and NeRFs. VAEs are often utilized for handwriting and creating human-like faces while GANs for realistic image generation and enhancement, and Transformers for natural language processing tasks like language translation, text and content generation, and condensed summarization. Diffusion and NeRFs are employed for generating HQ images, videos and 3D scenes boosting creative content production across industries.

Strategic alliances: optimizing collaboration and versatility in AI integration  

It is crucial to stress that overcoming GenAI challenges necessitates strategic partnerships. Forming alliances with providers is key for maximizing its potential benefits.  

As we have examined during part 3 of the article, most industry experts emphasize the different metrics to consider when choosing a provider, below three elements organizations base their decision making:

Seamless Integration: Ensure GenAI solutions integrate smoothly with existing tech stacks by prioritizing adherence to industry standards, best practices and widely-used programming languages

Versatility:  Opt for AI solutions that can be easily modified and applied to different scenarios and departments within your organization. Key features include adaptable components, pre-trained models, and accessible tools for efficient personalization and scalability.  

Adaptive performance: Select AI solutions capable of maintaining optimal performance as traffic and user queries increase. Look for providers that offer flexible performance benchmarks and demonstrate a commitment to regular reviews and adjustments to consistently meet success metrics.

Boosting AI output through precise prompting

To leverage the full capabilities of GenAI, organizations ought to start with a clear, concise and well-defined prompt. Iterate and refine it as needed to ensure precision and applicability. This foundation fine-tunes AI to produce meaningful results.

Mitigating AI risks through proactive assessment

During part 3 of this article, numerous risks and challenges were highlighted regarding the implementation of the new tech across workplaces.

In the pursuit of correct implementation, businesses must recognize and address potential risks by first identifying the distinct risks inherent to AI to mitigate challenges involving data privacy, property infringement, fairness, security practices, exploitative actions, etc.  

Therefore, effective AI implementation involves investing in talent, fostering a learning culture, developing a coherent strategy, evaluating partners and solutions, setting clear goals and success metrics, addressing risks and compliance, securing resources, staying informed on trends, and conducting pilot projects and MVPs.

State of the technology in the workplace

It is thus clear that professionals across industries will need to be well-prepared for the tech wave currently being adopted.

Highlighting the practical applications and AI tools that are revolutionizing the workplace and determine how AI-driven consulting firms can help crafting an ethical AI strategy aligned with their organizations’ business goals, is key for delivering maximum value and implement these tools to increase efficiency, drive sales and, promote scalability.

Approximately a year has passed since GenAI made its debut in the workplace. As this new technology gains momentum in the professional sphere, we've begun to observe some early impacts on the job market.

By comparing and analyzing data provided by industry leaders and interpreting what they signify for work today, tomorrow, and in the years to come, we'll gain valuable insights about AI trends in the workplace and potential success case strategies for calibrating the right AI tools and strategy for implementation.

Regarding advanced AI systems, we have examined Microsoft's report on the state of this technology and what the data shows us through the annual Work Trend Index.

Indeed, AI has made its way into various work environments. Across diverse roles, from talent acquisition identification to B2B marketing & Advertising tools to multiple AI tools have found widespread adoption.

As we have observed in previous sections of this article, most professionals utilizing AI in their daily work report significant benefits and time savings, enabling them to concentrate on more impactful and intricate tasks. It is interesting to observe that Microsoft findings indicate that despite these advantages, an emerging rift is becoming evident between employees and their supervisors.

As we see in below figure 2, according to the LinkedIn Executive Index the majority of knowledge workers are adopting personal GenAI tools at work despite hesitance from executives to invest in AI, highlighting a disconnect between leadership and employees that could impact productivity and competitiveness in the long term.

The rapid adoption of personal AI tools by employees suggests a need for executives to reevaluate their approach to AI in the workplace, address investment concerns, and prioritize training opportunities to capitalize on the benefits of AI and maintain a competitive edge in the market.

 

Figure 2

As we see in figure below, the demand for AI talent across industries is rapidly growing, with significant increases in hiring and AI Director positions, indicating a strong need for AI expertise in various sectors, including consumer services, education, entertainment, administrative & support services, and accommodation & food services as per the LinkedIn Executive Confidence Index.

This signifies that the increasing demand for AI talent across industries reflects a growing recognition of the potential and importance of AI in shaping business strategies and driving innovation. It emphasizes the need for organizations to develop AI expertise to stay competitive in the evolving market landscape.

Figure 3

As observed, AI adoption has expanded significantly outside the tech industry. Since late 2022, LinkedIn members adding AI skills to profiles have increased 142-fold globally, encompassing non-technical roles. Despite initial challenges, workers across industries acknowledge AI's advantages, actively developing skills to boost emerging technology.

Professional AI adoption alongside hiring technical talent reflects a critical trend, demonstrating leadership teams increasingly recognize AI's inevitability. Companies are hiring technical teams to drive success across organizations in response to GenAI awareness. The talent landscape is evolving beyond technical AI expertise; professionals must develop their AI aptitude, mastering tools like highlighted ChatGPT and Copilot, for career advancement and competitiveness.

Creative roles, including content writers, graphic designers, and marketing managers, make up the top 10 global occupations where members are most actively boosting their AI skills. Even in non-tech industries like retail, real estate, and administrative services, professionals are surpassing their tech counterparts in AI skill development. LinkedIn Learning has also witnessed a 160% surge in non-technical professionals seeking AI aptitude improvement in just six months.

In a recent discussion, Industry leader and AI visionary Reid Hoffman (covered in article 2), claims that we should brace for an imminent cognitive industrial revolution. Takeaways refer to AI tools steadily advancing in memory, personalization, and general reasoning capabilities. In time, breakthroughs in new technology and the uncovering of novel scientific branches will drive further progress.  

As we witness firsthand the evolving AI paradigm tsunami, our research results reflect the impact AI tech across industries as of today —where we have explored significant use cases; From AI-powered chatbots like those of Inflection AI's improve response times and satisfaction levels in customer service, to AI tools like Enlitic's Curie and FoundationOne enabling faster diagnosis and personalized treatment plans in the healthcare sector.

From AI-driven retail to eCommerce, to logistics passing by optimizing manufacturing processes such as Siemens' Digital Twin technology. From JP Morgan Chase's COIN system automating contract review in finance to how AI is applicable in IT advisory.

We have covered the importance of re-skilling and upskilling the workforce as an undertaking most organizations must tackle to stay ahead of the curve. Consulting firms specializing in AI can guide businesses in implementing these solutions and through strategic staffing to boost efficiency and productivity across a myriad of industries.

As we have thoroughly deep-dived through the four parts of our article —GenAI integration in organizations streamlines operations, productivity, boosts profitability, and elevates decision-making efficacy through strategic data utilization. AI consulting can provide you with the answers you need about what strategy best fits your needs, what data you require, which ML models can be applied, and how these models could help solve your problems rapidly and efficiently. If you're interested in implementing AI within your organization, at FJX we are committed to supporting your business by providing cutting-edge AI solutions tailored to your unique needs. We are specialists in helping businesses steer the complexities of AI implementation, equipping them to manage the power of GenAI and stay at the forefront of their respective industries.  

Contact us today to discuss how we can assist your organization in embracing the AI revolution.

Sources:

2024 Work Trend Index Annual Report from Microsoft and LinkedIn

Workplace Learning Report 2024

2024 LinkedIn Executive Confidence Index (Annual Report)

Reid Hoffman - AI investment at the international level